A homeless man who tumbled into freezing water in December was helped by Chris Sturman, one of our security officers, and other staff at a Shopping Park. The man fell into one of Teesside retail park's three ponds. He was spotted by staff at Greggs at around 8.30am and compassionate staff were quick to respond. While Teesside’s management team dried his clothes, Croma security officer Chris Sturman was not happy with simply drying him off. He went out and bought him clean underwear and fresh socks.
Centre Director, Mike Clark said: ‘It was a brilliant thing and we are very proud of what he did. Not everybody is as fortunate as you are at this time of year. It was nice to be able to help and it shows the dedication and customer service of our team. We got a call from Greggs because a man had fallen in one of the ponds. Chris went down there and brought him back to the office and we got him some clothes to wear while we took his to dry. We fed him a few sausage rolls and mince pies and looked after him as best as we could. Chris bought him some new underwear and socks and we called the emergency services to ask for advice.’
When the ambulance was on its way, staff began looking for places the man could stay over the Christmas period.
‘It was great work by our staff,’ Mike said.
The man was taken to the University Hospital of North Tees for treatment and advice.
Chris has recently won the Broadgate Excellence Award for his efforts and care during the incident.
Well done Chris!