You never get a second chance to make a first impression and that’s why front of house services need to be second to none. Visitors to your building need to be welcomed in a professional and polished manner, putting them at their ease as well as maintaining the security of the building.
Croma Vigilant apply our military ethos to provide an outstanding welcome service using front of house professionals. In the human interaction where most issues arise they provide excellent security and customer service. Our Commissionaires are our best people offering our highest level of service.
Our Commissionaires are
- Often ex-military personnel from disciplined backgrounds.
- Polished customer service professionals with impeccable manners.
- Confident individuals able to impose security procedures in a corporate environment.
- Experts in conflict de-escalation in a non-intrusive way.
- Immaculately turned out in our commissionaire uniform that sets them apart from standard security guards.
- Customer service trained in courtesy, perception, body language, positive language, negotiation and conflict de-escalation.
- Fully SIA trained.