Keyholding and Alarm Response Services - Croma Security Solutions

Back to Croma Vigilant home

Keyholding and Alarm response

Croma Vigilant Keyholding services ensure a set of keys  and a response officer are on route to your premises when the alarm is triggered. Our keyholding and response services avoid call outs out in the middle of the night. Our response officers remain on site until a full alarm reset has taken place and the property is secure. Detailed reports and photos of any damage are all part of the service.

We are an ACS approved keyholding company, keys and instructions are held in accordance with British Standard 7984 and SIA requirements. We provide keyholding and alarm response in Central London, Edinburgh, Tyneside and throughout Dumfries and Galloway. 

Benefits of Keyholding 

  • No call outs in the middle of the night
  • Protection of employers Duty Of Care
  • Prohibits vulnerable personnel entering high risk situations
  • Company insurance implications
  • Cost saving on staff on call and call out costs
  • Police response can be withdrawn after only two false alarms within 12 months
Keyholding1.jpg

Alarm Response

Our 24 hour control centre will notify the response officer when an alarm is triggered. We aim to be on the site within 30 minutes and our response officers remain on site until a full alarm reset has taken place and any boarding up required has been completed and the property is secure. Detailed reports and photos of any damage are all part of the service.

Commercial Keyholding

We provide keyholding for many commercial buildings where the management are looking for a rapid response to alarms, clear and detailed reporting and the knowledge that the keys are secured to the highest possible standards.

Locks and Unlocks

Locks and unlocks are also available to let staff in at the beginning of the day and secure the building at the end of the day, often saving money on janitorial staff. Our guards will stay on site and welcome staff in the morning and lock up after the last staff member has left. 

Residential Keyholding

As a professional alarm response company, we are looking after your property 24hrs a day. Having been alerted by our Control Panel, we will despatch a designated response officer to inspect the premises. The response officer will assess the situation and will communicate with the relevant emergency services as required and only leave the premises when the site has been secured and the situation rectified.